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    A way of thinking, a way of providing business technology solutions with absolute clarity.


    How can Lucid
    assist your business?

    A way of thinking, a way of providing business technology solutions with absolute clarity.

    IT Support

    Computers & Hardware

    Cloud Solutions

    Data Backup

    Network Security

    Encryption & Protection

    Disaster Recovery


    Telephone Systems

    Leased Lines & Data Cabling

    CCTV & Door Entry

    Web Hosting

    Website Design

    Social Media Management

    IT Services

    In every business environment, it is important to maintain or improve efficiency. The key to efficiency, is the correct technology solution.


    Communication is a vital part of running an efficient business. Stay connected with our Telecoms Solutions.


    Protect your business assets and reduce risk of vandalism and theft.

    Website Design & Social Media

    Our in-house Website Development and Marketing team have the ability to turn your ideas into reality by creating an online presence that represents your business in the way that you envision.

    Our head office is located in Norton, however our engineers and sales team travel all over the North East to support your businesses.

    Speak to our team of highly skilled support team, engineers and consultants and see how we can help your business today.

    We attend and host events throughout the year. Find out which events we will be attending and details on events and seminars we will be hosting.

    Book your time slot and bring your machine into our Norton office.

    Get your IT Support Quote

      What our clients say

      I want to say a huge thank you to Paul and his team for their amazing efforts and hard work in supplying the firm with a new telephone system. Late on Thursday evening our entire telephone system crashed. I contacted Paul and within an hour one of his team were at our office to look at the problem. It soon became apparent that the system was broken beyond repair and an entire new system was required. Paul spent hours that evening contacting BT on our behalf to get the calls diverted.

      Cygnet Law

      Woah! We are absolutely blown away with Lucids customer service! It was time to add another PC to our edit suites at Wanderland… but being video production, AND being Chloë Clover, we didn’t want any standard PC. We needed some mad high spec, custom built, crazy-fast spaceship which we couldn’t just buy in a normal computer shop. We most definitely don’t have the knowledge (or time) to build one ourselves, but luckily for us, Paul at Lucid knew EXACTLY what we needed.

      Wander Films

      As a company that delivers excellent customer service and helps solve their client's issues in a prompt and efficient manner, We do HR Limited needs to be sure they use suppliers who share the same ethos. That is why I can highly recommend you and your team for the management of our I.T. network. The team who manage technical support are courteous and efficient, raising tickets and taking action as soon as is reasonably practicable.


      As you are aware, you and your company were my first and only choice for IT support when my business expanded out of its serviced office premises into Kingsway House five years ago. Since then you have installed and managed our network, supplied our hardware and software, managed our broadband connectivity, backed up our network (which was a lifesaver when I deleted a large part of our files from the server!).

      PG Legal Ltd
      Jonathan Fletcher

      Yarm D.I.Y is situated on the high street and is recognised by many for our garden ornaments and garden furniture displayed outside. On Friday 17th August, two members of the public casually walked passed our store, picking up an ornament each and attempted to disguise them under their coats. Following the event, we noticed that Lucid Technology Solutions have CCTV cameras displayed in the window of their office.

      Yarm D.I.Y
      Gary I'Anson

      We contacted Iain at Lucid Technology Solutions to see if he could help in installing and supporting additional telephone/internet cables at our office. The company that we had used for a number of years had ceased trading and having made enquiries with other companies we were getting nowhere. Two other companies told us that it was not possible for them to support our systems and install additional cables unless we used them as our supplier for the telephone lines.

      Cygnet Law